If you're experiencing issues with your laptop, such as being unable to adjust the brightness of the display, or the laptop shutting down when you close the lid, you may need to update the graphics card drivers on your laptop.


To do this:


  1. Download this file from the Dell website
  2. When the file has downloaded, run it and click Install
    If prompted, please enter:
    .\Administrator for username (that is dot backslash administrator)
    *blank* for password (as in nothing, just press enter)
  3. Click on Next and follow the on-screen prompts:
  4. It may take a while to install. During the installation, the screen may flash a few times. This is normal.
  5. When the installation has finished, restart your laptop